Being a delivery driver, I've had a few things to say about working at Pizza Hut. So, in my continued efforts to be generally informative and helpful, please consider the following things when placing a delivery order:
1. Give the correct address. Whether over the phone or via the Internet, the correct address is a must. Try to include the street name AND number. If you live in an apartment, a number or letter is helpful. Also, make sure that the number is actually on your house/mailbox and visible.
2. The correct phone number is important, too. A working phone number is not enough. It should actually be YOUR phone number.
3. After you place your order, don't leave. Or take a nap. Or a shower. Or go in the backyard and mow.
4. Answer your phone, even if you don't recognize the incoming number on caller ID. Unfortunately, we are not issued "Pizza Hut Cell Phones", so if the delivery driver needs to call you, you probably won't see "Pizza Hut" on the caller ID.
5. If you live somewhere weird, inaccessible, dangerous, or just plain stupid, give really good directions, or offer to meet them somewhere.
6. Tip. Almost without exception, if your order is late or wrong, it is not the driver's fault. However, if they forget your drink or Parmesan, that's a different story. Just remember they depend on tips.
Follow these simple guidelines, and everyone will be happy.
Saturday, April 11, 2009
Life on the Hut Line Part IV
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